Time in Status — where work actually sits in your workflow
Your team isn't slow. Your tickets are sitting somewhere. Avium tells you which somewhere.
Where the time actually goes
A ticket takes 9 days from start to ship. The team is asked to be faster. They work harder; the time doesn't change. Because the 9 days included 4 days in code review queue, 2 days in QA queue, and 3 days of actual work. Engineers working harder makes the 3-day portion shorter and changes nothing else.
Time-in-status is the diagnostic. The bottleneck is named. Then the right intervention happens — change the review SLA, add a second reviewer, automate the QA step — instead of a team motivational speech.
How teams try to read time-in-status today
Jira hints at this but doesn't put it together:
- Jira's Control Chart shows cycle time but doesn't break it down by phase.
- Cycle Time + Lead Time reports exist but require enterprise plugins to slice usefully.
- Spreadsheet exports of ticket history — possible, painful, never repeated.
- Looking at the in-progress column 'feels heavy' — descriptive, not diagnostic.
How Avium Signals computes time in status
Avium reads every status transition and computes dwell time per phase across the org's tickets.
- Average dwell per phase: across the last N closed sprints, mean time tickets spent in each phase. Read top-to-bottom of your workflow.
- Median dwell per phase: less sensitive to outliers; often the better summary.
- Currently stuck list: every open ticket sorted by current-phase dwell. The longest-stuck tickets are usually the right standup discussion.
- Trend: is dwell in a given phase climbing over time? Often the first signal of a process problem (e.g., one reviewer leaving makes review-queue dwell climb).
Who reads this Signal
See where your tickets sit
Avium computes time-in-status as soon as your work management tool is connected (Jira today, more integrations on the way). Per-phase breakdown + stuck-ticket list on Team; the AI Briefing's interpretation ('your code review queue has grown 40% over two months') on Business.
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